Privacy Notice
Why Go Digital Ltd
Last updated: 17 October 2026
1. Who we are
Why Go Digital Ltd (“WGD”, “we”, “us” or “our”) is responsible for the personal information described in this notice and acts as its data controller.
This notice covers visitors to our company website and people who contact us about our services.
Registered office: Brookside, Orwell SG8 5TQ
Company number: 09085173
Privacy contact email: admin@whygodigital.co.uk
If we begin working with you, we will provide any additional privacy information needed for that relationship.
2. Information we collect
When you submit an enquiry or correspond with us, we collect the information you provide, which may include:
- Your name.
- Your email address.
- Your company name, if supplied.
- Your project requirements and message.
- Other contact details you choose to provide.
- Correspondence and notes relating to your enquiry.
The enquiry form requires your name, email address and project message so that we can understand and respond to your request. Your company name is optional.
Please avoid including sensitive personal information, passwords, payment card details or personal information about your customers in an initial enquiry.
Technical information
Our hosting provider automatically collects technical information needed to operate and protect the website, which may include IP addresses, browser information, request times and error logs.
3. How and why we use your information
We use personal information for the following purposes:
| Purpose | Lawful basis |
|---|---|
| Answering enquiries made by someone considering entering a contract with us personally | Taking steps at your request before entering a contract |
| Handling enquiries made on behalf of a company or another organisation | Our legitimate interests in communicating with prospective business clients and discussing our services |
| Managing correspondence and appropriate follow-up about your enquiry | Our legitimate interests in managing business communications |
| Protecting the website, preventing abuse and investigating technical problems | Our legitimate interests in operating a secure and reliable website |
| Keeping information where required by applicable law | Compliance with a legal obligation |
Where we rely on legitimate interests, we consider the effect on your rights and reasonable expectations.
We do not require consent simply to respond to an enquiry where another appropriate lawful basis applies.
4. Marketing
Submitting an enquiry does not automatically subscribe you to a newsletter or marketing list.
We may contact you about the enquiry you have made.
If we introduce separate marketing communications, we will explain how your details will be used, obtain consent where required and provide a straightforward way to opt out.
5. Who receives your information
Access is limited to people and service providers who need the information for the purposes explained in this notice.
Depending on the services actually used, recipients may include:
- WGD personnel and authorised contractors handling enquiries.
- Website hosting and technical infrastructure providers.
- Enquiry form, database and email service providers.
- Security and spam-prevention providers.
- Professional advisers where reasonably necessary.
- Public authorities where disclosure is legally required.
Our website is hosted by our hosting provider, which also processes and stores enquiry form submissions and delivers enquiry emails on our behalf.
We do not sell enquiry information.
6. AI and enquiry information
Our website describes AI development services. That does not, by itself, mean your enquiry is processed using AI.
We do not submit enquiry form content to AI systems.
We do not make decisions about you based solely on automated processing that produce legal or similarly significant effects.
7. International transfers
Information held by our hosting provider may be stored in, or accessible from, locations outside the UK.
If our arrangements involve restricted transfers of personal information outside the UK, we will identify the relevant destinations and the applicable protection, such as UK adequacy regulations or appropriate contractual safeguards.
Where a restricted transfer takes place, it is protected by UK adequacy regulations or appropriate contractual safeguards. You can contact us at admin@whygodigital.co.uk for more information about these safeguards.
8. How long we keep information
We keep personal information only for as long as reasonably necessary for its purpose.
For enquiries that do not become client projects, we consider:
- Whether the enquiry remains active.
- Whether further discussion is reasonably expected.
- Whether the information is needed to resolve a complaint or dispute.
- Any applicable legal requirements.
Closed enquiries and related correspondence are kept only for as long as reasonably necessary for the factors above, and are then deleted from our database and email systems.
If an enquiry becomes a client project, relevant records will be retained under our client record-retention arrangements.
Technical and security information is retained for the period needed to investigate faults, prevent abuse and maintain the service.
Technical logs are kept only for the period needed for those purposes and are then deleted; copies within backups are removed as backups cycle.
9. Cookies and similar technologies
This website uses local storage to remember your cookie choice, and does not use optional analytics or advertising trackers. See our Cookie Policy for details and to manage your choice.
We will explain any optional analytics, advertising or other tracking technologies before using them.
Where consent is required, those technologies will remain disabled until you choose to enable them. You will be able to withdraw that consent through the website’s cookie settings.
Do not assume that the website is cookie-free solely because it has no advertising.
10. Keeping information secure
We use appropriate technical and organisational measures to protect personal information, including restricting access to those who need it.
No internet transmission or storage system can be guaranteed completely secure. Please do not send passwords or sensitive records through the general enquiry form.
11. Your rights
Depending on the circumstances and the lawful basis involved, you may have rights to:
- Access your personal information.
- Correct inaccurate or incomplete information.
- Ask for information to be erased.
- Restrict how information is used.
- Object to processing based on legitimate interests.
- Receive certain information in a portable format.
- Withdraw consent where processing relies on consent.
These rights are subject to legal conditions and exceptions.
To make a request, contact admin@whygodigital.co.uk.
We normally respond within one month. Where the law permits an extension or a pause to verify identity or clarify a request, we will explain this.
12. Complaints
Please contact us if you have concerns about how we use your information.
You may also complain directly to the Information Commissioner’s Office:
Website: https://ico.org.uk/make-a-complaint/
You do not have to complain to us first.
13. Other websites
Project links and other external links may take you to websites operated by other organisations. Their own privacy notices explain how they handle information.
14. Changes to this notice
We may update this notice when our website or data-handling arrangements change.
The latest version will appear on this page with its update date.